Privacy Policy for Email and SMS Communications
At Fania Ffrench, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you subscribe to receive email and SMS communications from us, powered by Klaviyo.
1. Information We Collect
When you sign up to receive our emails and SMS messages, we may collect the following personal information:
- Your name
- Email address
- Phone number (for SMS messaging)
- IP address
- Other relevant information, such as preferences or interests (if provided)
We only collect the information necessary to provide you with our services and enhance your shopping experience.
2. How We Use Your Information
The information you provide is used to:
- Send promotional emails and SMS messages, including special offers, product updates, and announcements.
- Personalize your experience by tailoring our communications to your preferences.
- Improve our products and services based on feedback or data analysis.
3. Consent
By providing us with your contact information, you agree to receive email and SMS marketing communications from Fania Ffrench. You may withdraw your consent at any time by:
- Clicking the "unsubscribe" link at the bottom of any email communication.
- Replying "STOP" to any SMS message.
4. How We Share Your Information
Your information is processed and stored securely by Klaviyo, a third-party marketing automation platform. We do not sell, trade, or otherwise transfer your personal information to outside parties without your explicit consent, except when required by law.
5. Data Security
We take reasonable precautions to protect your information and ensure it is not misused, lost, accessed, disclosed, or altered without authorization. However, please be aware that no method of transmission over the internet is entirely secure.
6. Your Rights
You have the right to:
- Access and correct any personal data we hold about you.
- Request the deletion of your data.
- Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at support@faniaffrench.ca.
7. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
8. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Fania Ffrench
Website: https://faniaffrench.ca
Email: support@faniaffrench.ca